Printed on: April 8, 2020

Servers (Seasonal Full Time, Part Time and Casual Positions)

Employer St. Eugene Golf, Resort & Casino
Salary To be Determined
Terms Seasonal Full Time, Part Time and Casual Positions
Start Date
Requirements Qualifications The successful candidate will possess a string personality and will have experience providing excellent customer service. These positions require dependability of scheduling. Transportation is available through our Hotel shuttle. We are willing to train the right person and are looking for someone with a desire to execute a defined and high-end service. Wine knowledge or the desire to attain this knowledge, is an asset. Competencies • Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization • Demonstrated accountability by planning, managing time well, being on time, being cost conscious, think of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures and has a willingness to learn • Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interact with others tactfully, resolves conflicts appropriately, and adapts to change. • Has the ability to analyze multiple service requests from guests and organize them in a sequence that makes the most in terms of timely service • Can operate a computerized POS system • Have basic mathematical skills with the ability to issue change without the aid of a calculator • Have knowledge of food and beverage, including the ability to mix alcoholic drinks according to standard Resort recipes and a knowledge of wine Conditions of Employment: Must have a flexible schedule and be able to work early morning’s day and evenings shifts, weekends, as well as federal and civic holidays. Must be 19 years of age or older. Will require or need to obtain a Serving it Right. Must be able to walk and stand for extended periods of time.

Duties Job Purpose: This position is responsible for serving Resort guests in a friendly and courteous manner. Servers issue menus and take orders from guests, inform kitchen staff of orders via Silverware Point of Sale System (POS), ensures liquid refreshment levels are maintained as required while adhering to “Serving It Right” policies, clean and reset tables, respond to guest requests as required and keeps guests satisfied throughout service and issues bill for services rendered and obtain appropriate documentation or cash necessary to ensure payment. You would have or obtain the ability to recommend food and wine parings. It would be required that you inform a supervisor of complaints and resolve situations speedily and in the best interests of the Resorts reputation. You would also receive, liquor and supply orders and put them where they belong, in an orderly fashion; keep supplies stocked and clean; engage in light cleaning duties in the restaurant area such as filling and wiping coffee pots, sugar, napkins and holders, straws, etc.

To Apply Please use the contact information as directed in the listing.
careers@steugene.ca. Please quote “Server” in the subject line of the email. Deadline for receipt of applications is May 15, 2020 by 12 Noon
Contact Name
Address 7777 Mission Road
Location Cranbrook
Phone
Fax
E-Mail careers@steugene.ca
Website
Date Posted 2020-02-21
Date Ending 2020-05-01