Printed on: March 7, 2021

Fire Services & Support Clerk

Employer District of Sparwood
Salary $30.65
Terms Permanent P/T
Start Date
Requirements Education and Experience
• Completion of Grade 12 or recognized equivalent
• A post-secondary certificate or diploma in administration or business
• A minimum of two years office administration experience
• Must maintain a current CPR and Basic First Aid Certification
• Proficient in Microsoft Office programs (including Word, Excel, and Outlook)
• Valid Class 5 Drivers License
• Preference will be given to candidates with considerable knowledge of the procedures, practices, and regulations involved in the operation of a municipal fire department

Job Requirements
• Able to function efficiently with limited direction, to establish and maintain effective working relationships with volunteers, municipal officials, and other employees, and to meet and successfully serve the public on a continuing basis
• Able to take and transcribe minutes
• Accurate keyboarding speed of 50 wpm
• Strong writing, editing, and proofreading skills
• Superior telephone manners and strong interpersonal skills
• Able to maintain a high level of confidentiality
• Able to present a positive and professional image of the organization when interacting with employees, clients/customers, citizens, and other external stakeholders
• Excellent time and project management skills
• Able to work under pressure and tight deadlines
• Able to deal with people sensitively, tactfully, diplomatically, and professionally

Duties General Clerical:
• Provides administrative and clerical support to the Fire Chief’s Office, Fire Department, Finance and Public Works Department
• Acts as a first point of contact, responds to inquiries and provides general information to staff, clients, and the public relating to their questions, concerns, or suggestions
• Answers telephone and electronic inquiries and relays telephone calls and messages
• Refers and/or redirects calls, emails, or citizens as required using the knowledge of District standards defined by relevant bylaws, policies and procedures
• Prepares, reviews and edits letters, reports, forms, publications, guidelines, certificates, invoices, routine and confidential memoranda
• Other duties as assigned

Fire Services:
• Answers calls from the public for non-emergency requests for assistance and passes the information on to the appropriate Fire Department Officer or agency
• Acts as a liaison with other municipal departments and outside agencies
• Assists with maintaining the District of Sparwood Fire Departments Operational Guidelines, Emergency Preparedness Program and other related documents
• Maintains and coordinates the Fire Department records in accordance with adopted District document management practices, using both manual and electronic filing
• Coordinates ordering and maintains inventory control of office supplies
• Assists with the preparation of reports from the Fire Department for meetings of Council or Council Committees as required
• Assists with the planning and preparation of the Fire Department Awards Banquet as well as other Fire Services special events
• Assists with data entry for personnel records, training records, fire inspection records, and emergency incidents

• Receives and balances cash/cheque/debit payments and makes bank deposits
• Administers and manages inbound and outbound mail, including priority post, packages, courier services, and other correspondence
• Photocopies, scans and organizes documents for distribution, mailing, binding, and filing
• Files correspondence, invoices, and receipts

Public Works:
• Monitors and responds to radio communications for Public Works crews and contractors Assists with use and troubleshooting of office equipment, devices and software such as printers, phone network, radio equipment, fuel management, heating software, MSDS and BC One Calls
• Accepts and processes water on/off requests, including booking appointments and preparing billing requests
• Coordinates and reviews department timesheets and schedules
• Processes invoices, delivery slips, receipts, online purchasing and maintains petty cash

To Apply Please use the contact information as directed in the listing.
Contact Name Jenna Jensen
Address Box 520 - 136 Spruce Avenue
Location Sparwood
Phone (250) 425-6271
Date Posted 2021-02-11
Date Ending 2021-02-26