Printed on: July 17, 2019

Quality Service Analyst

Employer Community Living BC
Salary $29.73 to $39.15
Terms Temporary F/T
Start Date
Requirements Qualifications:
• Business-related Bachelor Degree preferably with a human service orientation or
work experience
• Or 10 years recent relevant community living experience
• Experience working in Community Living field and with social service resource
development and contract management or equivalent is preferred

Transportation arrangements must meet the operational requirements of CLBC.
Use of own vehicle on expenses.

Duties The Role:
You are responsible for representing CLBC as
the primary point of contact for service providers.
This includes:
• Performing the lead role in negotiating contracts
• Reviewing & monitoring contracts for service quality according to CLBC requirements,
• Developing and approving new resources;
• Managing service requests & ensuring crisis response systems and resources are available.
• Negotiating costing details & developing support and service contracts
• Monitoring & evaluation of the services being provided for all agreements.
Work with Analysts to identify & resolve service gaps

To Apply Please use the contact information as directed in the listing.
Contact Name Jaimie Willows
Address 700-1200 West 73rd Avenue
Location Cranbrook
Phone (604) 664-0196
Date Posted 2019-07-05
Date Ending 2019-07-21