Printed on: December 6, 2019

CLIENT SUPPORT WORKER, Indigenous Skills and Education Training Services Program

Employer Metis Nation BC
Salary
Terms
Start Date
Requirements QUALIFICATIONS, EDUCATION AND EXPERIENCE
• Grade 12, completion of relevant Certificate plus two years’ recent, related experience. An equivalent combination of education and work experience will be considered.
• Previous experience working with individuals with complex barriers.
• Previous experience in labour market research.
• Prvious experience with Employment Assistance Services and reporting.
• Possession of a Class 5 driver license.
• Pursuant to section 41 of the BC Human Rights Code, preference may be given to applicants of Aboriginal ancestry.

KNOWLEDGE AND ABILITIES
• Ability to provide accountable and equitable service to Métis clients.
• Ability to ensure participation of the leaders, representatives, and Métis citizens of the region.
• Ability to provide effective customer service skills in person and over the phone.
• Ability to communicate effectively, both verbally and in writing while demonstrating strong listening and analysis skills.
• Ability to inspire respect, trust and confidence.
• Ability to collaborate with team members, clients and service providers.
• Knowledge and ability to work within the ARMS system or and equivalent.
• Knowledge of education, occupations, career development and labour market needs.
• Knowledge of negotiations and required skills.
• Knowledge of computers e.g. Excel, Word, Outlook and Access, adaptability and flexibility are important.
• Knowledge of the Métis culture.



Duties JOB SUMMARY
Client Support Workers provide assistance and information to prospective clients of the MNBC Métis Employment & Training Program (Indigenous Skills and Education Training Services Program) on all aspects of job search and assisting clients with the transition from training to employment, including referral connections to industry and/or community businesses. Client Support Workers assist the Program Coordinator to deliver all aspects of the program and services to the community.

Métis Nation British Columbia develops and enhances opportunities for our Métis communities by implementing culturally relevant social and economic programs and services. Through teamwork, respect, dedication, accountability, integrity, and professionalism MNBC strives to build a proud, self-governing, sustainable Nation in recognition of Inherent Rights for our Métis citizens. Assisting in the delivery of services based on policy, process and specified regulations.


To Apply Please use the contact information as directed in the listing.
lkoster@mnbc.ca
Contact Name Linda Koster
Address
Location Cranbrook
Phone
Fax
E-Mail lkoster@mnbc.ca
Website www.mnbc.ca
Date Posted 2019-11-26
Date Ending 2019-12-11