Printed on: July 9, 2020

Guest Services Agent

Employer Park Place Lodge
Salary $ /hr
Terms Permanent F/T
Start Date 2020-01-10
Requirements Our ideal candidate for this position will:

-Have strong organizational skills
-Be self motivated
-Have an exceptional telephone manner
-Have a positive attitude and demeanor
-Be willing to sell packages and vacations
-Be able to work unsupervised
-Be comfortable working under pressure and through periods of high customer demand

Prior experience is preferred, but not essential.
Familiarity with RoomMaster or similar software is highly beneficial.


Duties The duties of this position include:

-Maintaining an inventory of hotel vacancies, reservations, and room assignments
-Registering arriving guests and assigning rooms
-Answering enquiries (by telephone, e-mail, and in person)
-Provide extensive information about hotel services and facilities, as well as insight and information about the community
-Respond promptly and appropriately to guest complaints
-Compile and check daily records
-Maintain guest portfolios and accounts
-Manage receipts and vouchers using both computerized and manual systems
-Provide invoices and statements
-Cash handling


To Apply Please use the contact information as directed in the listing.
Résumé Via Email
Contact Name Chelsea Hall
Address 742 HWY 3
Location Fernie
Phone (250) 423-6871
Fax
E-Mail guestservicesmanager@parkplacelodge.com
Website
Date Posted 2020-01-09
Date Ending 2020-01-23